Frequently Asked Questions

How Much Does Shipping Cost?

Shipping costs are $5.35 for your total order up to $75 and free shipping on any order over $75.

How long will shipping take?

Shipping Generally takes 3-5 days, however, we will do our best to get your order to you as soon as possible. 

Where do you deliver?

Undeniable service the entire United States - including Hawaii and Alaska

How long does Food stay cold/fresh for?

The Undeniable range of Meal Prep Bags will keep your stored food fresh and cool for up to 8 hours - perfect for you to use all day. 

I received the wrong product or missing accessories.

If you are having any issues at all with your order, whether you've received the wrong product, you've noticed missing accessories or your order hasn't arrived, please send us a quick email at support@undeniable.com.au and we will sort it out straight away. 

How Can I Track my order?

Your Undeniable order can be tracked by using the information provided in the post-purchase delivery email. If you have any concerns, please let us know at support@undeniable.com.au

How do I get the extended warranty?

With each of our Undeniable Meal Prep Bag purchases, details for an exclusive VIP access page will be provided inside the bag! All you have to do is signup and receive the complimentary extended warranty. 

Are the Undeniable Meal Containers safe to put in the microwave?

All of the Undeniable Meal Containers are BPA Free, Microwave safe, Dishwasher Safe and Leak Proof. 

What size are the meal containers? 

The Undeniable Meal Containers are 5.7 inches long, 3.8 inches wide and 2.8 inches tall with a volume of 27 ounces (800ml).

What is the size of the main compartments of each bag?

Atlas - meal prep bag main compartment is 7.5in x 9in x 6.2in (19cm x 23cm x 16cm)
Atlas - 2 side comaprtments are: 3.5in x 5.5in x 6.8in (9cm x 14cm x 17.5cm)
Motion - meal prep bags main compartment is 8.5in x 5.5in x 10in (21.5cm x 14cm x 25.4cm)

How many containers can fit inside the Undeniable Meal Prep Bags?

The Atlas - Meal Prep Bag can store up to 4 Meal Containers and the Motion - Meal Prep Bag can store 3 Meal Containers comfortably. 

Can the Bags store additional items?

The Atlas has 4 compartments in addition to the main meal holding area and the Motion has an additional 2 small compartments. Both bags have two elastic net drink holders and can store plenty of little extras. 

Can You take the Atlas and Motion on flights through TSA?

Yes, All the Undeniable meal prep bags meet the size requirements of TSA.